One motorist got more they bargained for when taking part in the Good Garage Scheme’s nationwide garage feedback Winter prize draw. Alison Palmer is the lucky winner of a Nintendo Wii home video game console, having been drawn from over 25,000 feedback forms received by the Good Garage Scheme over a three month period.

As a longstanding customer of Good Garage Scheme member, NRK Services in Somerset, Alison wanted to express her satisfaction of over 15 years of good service by letting them and the Good Garage Scheme know of her thoughts.

On hearing of her win, Alison commented: “I was really shocked and delighted at the news, because I wasn’t aware of a prize at all. I just wanted to put into writing how happy I was with my garage and the feedback system is a great way of doing that.

She added: “The mechanics at NRK are very helpful and save me as much money as possible by avoiding unnecessary work on my old car. They are a trustworthy garage and I will always go back to them.”

Good Garage Scheme customers are encouraged to provide feedback to garages so that visitors to the website can make an educated decision when choosing a garage to service or repair their vehicle.

Since becoming a member in September 2006, RK Services have maintained a five star rating and 100% of their customers have said they would visit again.

Neill Kelly, owner of NRK Services said: “The Good Garage Scheme customer feedback system really helps promote good independent garages to the public. The fact that the Good Garage Scheme further incentivise motorists to officially pass on their comments to help other motorists is the icing on the cake for us.”

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